Rewards
We at Yarn, acknowledge the Traditional Custodians of the land on which we work, the Yuggera and Turrbal peoples. We pay our respects to Elders, past, present and emerging, and recognise all traditional custodians continued connection to land, waters and community.
new arrivals
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Walking Together NAIDOC WEEK 2022 Carolina Blue Cotton Crew Neck Kids T-Shirt
Lore Clothing Co
$19.96
$24.95
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Walking Together NAIDOC WEEK 2022 Black Cotton Crew Neck Kids T-Shirt
Lore Clothing Co
$17.46
$24.95
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QLD Tribute Burgundy Cotton Crew Neck Unisex T-Shirt
Lore Clothing Co
$15.96
$19.95
Cotton
2 Tees 3rd Free
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NSW Tribute Carolina Blue Cotton Crew Neck Unisex T-Shirt
Lore Clothing Co
$15.96
$19.95
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2 Tees 3rd Free
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QLD Tribute Burgundy Cotton Crew Neck Women's T-Shirt
Lore Clothing Co
$15.96
$19.95
Cotton
2 Tees 3rd Free
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NSW Tribute Carolina Blue Cotton Crew Neck Women's T-Shirt
Lore Clothing Co
$15.96
$19.95
Cotton
2 Tees 3rd Free
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best sellers
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Show Up! NAIDOC WEEK 2022 Black Cotton Crew Neck Unisex T-Shirt
Lore Clothing Co
$19.96
$24.95
Cotton
2 Tees 3rd Free
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Journey Through Change NAIDOC WEEK 2022 Black Cotton Crew Neck Kids T-Shirt
Lore Clothing Co
$14
$17.50
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2 Tees 3rd Free
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Get Up! NAIDOC WEEK 2022 Black Cotton Crew Neck Unisex T-Shirt
Lore Clothing Co
$12.25
$17.50
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2 Tees 3rd Free
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The Time Is Now NAIDOC WEEK 2022 Pale Pink Cotton Crew Neck Women's T-Shirt
Lore Clothing Co
$19.96
$24.95
Cotton
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Stand Up! NAIDOC WEEK 2022 Black Cotton Crew Neck Unisex T-Shirt
Lore Clothing Co
$17.46
$24.95
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2 Tees 3rd Free
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Rise Together NAIDOC WEEK 2022 Black Cotton Crew Neck Unisex T-Shirt
Lore Clothing Co
$19.96
$24.95
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2 Tees 3rd Free
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Journey Through Change NAIDOC WEEK 2022 Grey Marle Cotton Crew Neck Unisex T-Shirt
Lore Clothing Co
$10.50
$17.50
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2 Tees 3rd Free
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Spirit Of Our Mob Chest Print NAIDOC WEEK 2022 Black Cotton Crew Neck Womens T-Shirt
Lore Clothing Co
$12.47
$24.95
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2 Tees 3rd Free
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Spirit Of Our Mob Back Print NAIDOC WEEK 2022 Black Cotton Crew Neck Unisex T-Shirt
Lore Clothing Co
$19.96
$24.95
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2 Tees 3rd Free
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Together We Rise NAIDOC WEEK 2022 Navy Cotton Crew Neck Unisex T-Shirt
Lore Clothing Co
$14.97
$24.95
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2 Tees 3rd Free
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The Time Is Now NAIDOC WEEK 2022 Slate Blue Cotton Crew Neck Women's T-Shirt
Lore Clothing Co
$19.96
$24.95
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Polo Best Sellers
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Gift Bundles
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My Mother's Country A5 Daily Planner 200 Page & 5 Pack A4 Exercise Book Set
Pure Ochre
$23.96
$29.95
who we are and what we believe in
WHO WE ARE
We are a non-Indigenous owned business with 35 culturally diverse Indigenous and Non-Indigenous team members, based in Brisbane (Meanjin), land of the Yuggera and Turrbal peoples. We are driven by one mission: creating an inclusive marketplace for and in collaboration with the Indigenous community, to provide a platform for Indigenous business owners and artists to share their culture and unique stories with our customers. We are passionate about showcasing authentic Indigenous artwork and stories so that all Australians can develop an understanding and appreciation of First Nations culture.
WHAT WE DO
We see Yarn as an opportunity to help Indigenous business owners and artists to build their businesses by being a part of our growth as a successful community marketplace.
We offer Indigenous retail brands the opportunity to grow their business by sharing our reach (thousands of visits a month + over 150k followers on Facebook/Instagram), warehouse space, shipping system, marketing resources, market insights and general expertise to help build commercially successful businesses. We are proud of the incredible collaborations that have taken place so far, with over 12 different Indigenous owned businesses having joined us since our launch in January, 2021.
Another important part of what we do is collaborate with a growing number of Indigenous artists by creating beautiful apparel, accessories and homewares featuring their artworks and designs. Through this collaboration our artists build an additional income stream and are able to reach a large audience. Some of our artists have now been working with us for as long as 10 years and we are proud to be a part of their journeys.
Another important part of what we do is collaborate with a growing number of Indigenous artists by creating beautiful apparel, accessories and homewares featuring their artworks and designs. Through this collaboration our artists build an additional income stream and are able to reach a large audience. Some of our artists have now been working with us for as long as 10 years and we are proud to be a part of their journeys.
WHO WE SUPPORT
We work together with Indigenous artists and businesses that are interested in building a long-term relationship with Yarn as a way of having a meaningful and reconciling impact on the community and Australian society.
Part of how we support the community is through working with a number of non-profit organisations. Every sale directly financially supports their significant work. Yarn supports each of our community partners with their current projects, events and daily work and keeps in regular communication. The team behind Yarn has already directed over $1.8 million to Indigenous community organisations, artists, models, training and employment in the last 3 years.
Part of how we support the community is through working with a number of non-profit organisations. Every sale directly financially supports their significant work. Yarn supports each of our community partners with their current projects, events and daily work and keeps in regular communication. The team behind Yarn has already directed over $1.8 million to Indigenous community organisations, artists, models, training and employment in the last 3 years.
WHAT WE BELIEVE IN
Our goal with Yarn goes beyond simply being another commercial operation. It is our mission to build opportunities and grow with our business partners and artists. We believe in developing a strong platform that can help overcome current boundaries and prejudices and create a broader understanding and appreciation of First Nations culture.
We believe that through sharing our commercial expertise and logistical infrastructure we can help Indigenous businesses and artists to increase their reach, commercial success and impact on Australian society in a significant way. Through spreading First Nations knowledge and understanding we hope to help build a more inclusive Australia. We intend to be a strong force of national reconciliation and to build a better society that we strongly believe can only be achieved together.
We believe that through sharing our commercial expertise and logistical infrastructure we can help Indigenous businesses and artists to increase their reach, commercial success and impact on Australian society in a significant way. Through spreading First Nations knowledge and understanding we hope to help build a more inclusive Australia. We intend to be a strong force of national reconciliation and to build a better society that we strongly believe can only be achieved together.
insta shop
We want to show you off! Post a photo of any product purchased from Yarn and tag @yarn_marketplace to go into the draw to WIN a $100 gift card. Preview some of our favourite posts here.
Customer Care
SHIPPING
COVID-19 UPDATE: Australia Post has been experiencing some delays in these uncertain times, but are doing their best to ship your orders to you in time. We thank you for your patience!
Current orders to Victoria experiencing delays from up to 18 days for Standard Shipping, up to 8 days for Express Shipping.
STANDARD SHIPPING
Cost: $6.95 OR Free if order value over $150 (excl. International Shipping*).
Australian Standard Shipping is estimated up to 3-5 business days for dispatch, 1-5 business days (remote areas: 3-14 business days) for transit.
Current orders to Victoria experiencing delays from up to 18 days for Standard Shipping.
EXPRESS SHIPPING
Cost: $14.95 OR Free if order value over $250.
Australian Express Shipping is estimated up to 3 business day for dispatch, 1-3 business days for transit to Metropolitan areas or up to 5 business days for remote areas.
Current orders to Victoria experiencing delays from up to 8 days for Express Shipping.
*INTERNATIONAL SHIPPING
Cost: Calculated at checkout by Australia Post.
DELIVERY PROCESS
We ship orders between Monday – Friday, during office hours. We are closed on public holidays. We aim to send out your orders as fast as possible. Occasionally there are slight delays, for example when we have released new collections. We do appreciate your patience. Once your order has been shipped, it is in the care of the courier and / or postal service. We are not liable for any errors made by these services. Once you have received your parcel, please open it with care. We cannot be liable for any items damaged during the opening of your parcel.
Current orders to Victoria experiencing delays from up to 18 days for Standard Shipping, up to 8 days for Express Shipping.
STANDARD SHIPPING
Cost: $6.95 OR Free if order value over $150 (excl. International Shipping*).
Australian Standard Shipping is estimated up to 3-5 business days for dispatch, 1-5 business days (remote areas: 3-14 business days) for transit.
Current orders to Victoria experiencing delays from up to 18 days for Standard Shipping.
EXPRESS SHIPPING
Cost: $14.95 OR Free if order value over $250.
Australian Express Shipping is estimated up to 3 business day for dispatch, 1-3 business days for transit to Metropolitan areas or up to 5 business days for remote areas.
Current orders to Victoria experiencing delays from up to 8 days for Express Shipping.
*INTERNATIONAL SHIPPING
Cost: Calculated at checkout by Australia Post.
DELIVERY PROCESS
We ship orders between Monday – Friday, during office hours. We are closed on public holidays. We aim to send out your orders as fast as possible. Occasionally there are slight delays, for example when we have released new collections. We do appreciate your patience. Once your order has been shipped, it is in the care of the courier and / or postal service. We are not liable for any errors made by these services. Once you have received your parcel, please open it with care. We cannot be liable for any items damaged during the opening of your parcel.
PROTECTION PLAN
The Buyer Protection plan allows you to relax, knowing your Yarn products are covered from:
- Life Mishaps
- General Wear and Tear
- Shrinkage, Colour Runs and Fading
We offer 12 month and 24 months options which can be purchased in the cart before proceeding to checkout. If you have taken out one of our care plans or would like to, use the following steps to claim your exchange;
1. Take out a 12 or 24 months plan for your order
2. Get in touch! If you need to make a claim, contact us via our live chat or give us a call on (07) 3506 2894
3. One of our customer service team will assess your claim and contact you back within 1-3 business days.
4. Just sit back and wait for your new item to arrive, free of charge!
- Life Mishaps
- General Wear and Tear
- Shrinkage, Colour Runs and Fading
We offer 12 month and 24 months options which can be purchased in the cart before proceeding to checkout. If you have taken out one of our care plans or would like to, use the following steps to claim your exchange;
1. Take out a 12 or 24 months plan for your order
2. Get in touch! If you need to make a claim, contact us via our live chat or give us a call on (07) 3506 2894
3. One of our customer service team will assess your claim and contact you back within 1-3 business days.
4. Just sit back and wait for your new item to arrive, free of charge!
FAULTY GOODS
Goods are considered to be Faulty when:
-The item/s arrive already damaged
-The default is disclosed within 2 months
-It is clear that the damage wasn't caused by the receiver
We strive for Quality here at yarn, however on the odd chance you do receive something faulty, please contact us via our live chat or give us a ring on (07) 3506 2894.
-The item/s arrive already damaged
-The default is disclosed within 2 months
-It is clear that the damage wasn't caused by the receiver
We strive for Quality here at yarn, however on the odd chance you do receive something faulty, please contact us via our live chat or give us a ring on (07) 3506 2894.
WRONG ITEM ORDERED
If you have purchased something and it doesn't quite meet your expectations, as long as:
- The items have not been worn or washed
- The tags are still attached
- The item was received no more than 45 days after the item was received
In the event that your order does not reach any of these credentials, Yarn reserves the right to not approve the return.
- The items have not been worn or washed
- The tags are still attached
- The item was received no more than 45 days after the item was received
In the event that your order does not reach any of these credentials, Yarn reserves the right to not approve the return.
CUSTOMER GUARANTEE
We will guarantee refunds if the goods you received:
- Are faulty
- Are unsafe or;
- Do not match the online description
If an Item has been damaged by you (the recipient), or has just suffered from general wear and tear over time, it is not considered eligible for a return unless the purchaser has elected to purchase the "Buyer Protection Plan."
If your order is eligible for a return (as stressed above), simply head over to our returns portal to send it back for a full refund or store credit at no cost to you! You just need to know the order number and the email you used to make the purchase to follow the prompts.
- Are faulty
- Are unsafe or;
- Do not match the online description
If an Item has been damaged by you (the recipient), or has just suffered from general wear and tear over time, it is not considered eligible for a return unless the purchaser has elected to purchase the "Buyer Protection Plan."
If your order is eligible for a return (as stressed above), simply head over to our returns portal to send it back for a full refund or store credit at no cost to you! You just need to know the order number and the email you used to make the purchase to follow the prompts.